Delete your account or data

You can ask us to delete your ZatZim account, or to delete specific personal data while keeping your account. We honor every valid request.

What gets deleted

When you request account deletion, we remove your personal profile information, including your name, email, phone number, address and profile photo, and your account is closed.

What we may keep

We may retain a limited amount of information where the law requires it — for example, transaction and booking records needed for accounting, tax, fraud-prevention or dispute-resolution purposes. Any retained data is kept only as long as necessary and is then deleted.

How long it takes

We process deletion requests within 30 days. We may contact you to verify your identity before completing the request, to protect your account.

Request deletion

Submit the form below, or email support@zatzim.com with the subject "Data Deletion Request." Please send it from the email address linked to your account.

Full name on the account Account email Account phone number (optional) What would you like to do? Delete my entire account Delete some of my data (keep my account) Details (if deleting specific data, tell us what) Submit request

For your security, we only act on requests we can verify against the account on file. If we can't verify the request, we may ask for more information before proceeding.